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Privacy Policy

Last updated: 22 July 2026

Privacy Policy - Pharmacy Weight Loss Ormskirk

Pharmacy Weight Loss Ormskirk | GPhC Registration No. 9012511

Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services. Please read it carefully.

Who We Are

Pharmacy Weight Loss Ormskirk is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and medication services to patients in Ormskirk and surrounding areas of the UK. We are the data controller responsible for your personal information.

Data We Collect

We collect information necessary to provide safe and effective pharmacy services. This includes:

Personal details: Your full name, date of birth, gender, home address, email address, and telephone number.

Health information: Medical history, current medications, weight, BMI, and any other health details relevant to your weight loss consultation.

Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Order information: Details of products ordered, delivery address, and order history.

Technical data: IP address, browser type, device information, and how you interact with our website.

How We Use Your Data

We use your personal and health information to provide our pharmacy services safely and legally. Specifically, we use your data to:

Process your consultation and assess your suitability for weight loss treatment. Review and approve your order — all orders are reviewed by our pharmacist before dispatch, with delivery typically within 1 working day of approval. Communicate with you about your order, treatment, or any clinical concerns. Maintain accurate medical records as required by GPhC regulatory standards. Process payments and manage your account. Improve our services and ensure our website functions correctly.

Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations placed upon registered pharmacies. General personal data is processed under legitimate interests and contract performance.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies required for the website to function, as well as analytical cookies to monitor site performance. You may adjust your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary to deliver our services. These include:

Delivery providers: To fulfil and track your medication order.

Payment processors: To securely handle your transactions.

IT and hosting providers: Who support the operation of our website and systems.

Regulatory bodies: Such as the GPhC or NHS bodies where we are legally obligated to share information.

Healthcare professionals: Where required for your safety or at your request, such as notifying your GP.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

Data Retention

We retain your personal and medical records for a minimum of 8 years in line with NHS and GPhC guidelines for pharmacy records. Payment records are retained as required for tax and legal compliance. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the information we hold about you, ask us to correct inaccurate data, request deletion of your data where applicable, object to how we process your data, or request that we restrict processing in certain circumstances.

To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related enquiries within 48 hours. If you have concerns about how we handle your data, you are also entitled to raise a complaint with the relevant supervisory authority.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us:

Pharmacy Weight Loss Ormskirk

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours of receiving your message.